Important: Please reboot your device once the troubleshooter is finished. This troubleshooter restores access or prevents the loss of access from happening in the near future. If the troubleshooter has attempted to run, you will see a recommended troubleshooter with the title, Files On-Demand troubleshooter and description You may have lost access to your Files On-Demand. Select View History in the Troubleshoot section of the Settings dialog. You can verify the troubleshooter has run by following these steps: If you are prompted to run the troubleshooter, it is recommended that you allow it to run. Depending on user settings, the Troubleshooter might run automatically. Workaround using TroubleshooterĪ recommended troubleshooter has been released to affected Windows 10, version 2004 devices to restore access to Files On-Demand.
Critical error on computer and some apps will not open download#
Note Some or all of your files may have been downloaded locally if the Download Files button was selected on the above error dialog.
OneDrive can keep trying to connect to Windows or you can choose to download all your files. You won't be able to use online only files until this is fixed." Files On-Demand require a connection to Windows in order to show your files without taking up space on this device. Affected devices might not be able to download new Files On-Demand or open previously synced/downloaded files.Īffected devices might receive the error, "OneDrive cannot connect to Windows. SummaryĪfter updating to Windows 10, version 2004, some older devices or devices with certain older apps installed that use legacy file system filter drivers might be unable to connect to OneDrive via the OneDrive app. This issue is now resolved. Please see the Next Steps section for more information. Windows 10, version 2004, all editions OneDrive OneDrive for Business More.
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